Business Management And Leadership - Leading (U4GP) Essay - 1

Business Management And Leadership - Leading (U4GP) - Essay Example ht to ensure that measures were taken which would prevent as far as possible a recurrence of the problem; and they showed themselves to be prepared to bear the short term cost in the name of consumer safety. That more than anything else established a basis for trust with their customers.† Still, more could have been done to prevent the issue or better manage the crisis. The biggest problem on Johnson & Johnson’s side was a design flaw in the pills that were contaminated: they were capsules. The capsules could be broken apart and put back together, which allowed for tampering on store shelves. Even though the tampering was not their fault, the responsibility for the safe design of the pills rested on their shoulders. Another problem was that the packages were not safety sealed where tampering could be easily detected. Had Johnson & Johnson fixed these designed flaws when the first crisis occurred in 1982, the second one may never have come to pass. Better research and development along these lines would have helped them better manage the crisis. Perpetrators are always looking for new ways to commit their crimes, so Johnson & Johnson must continuously be prepared for new ways of tampering to occur. This is especially true with the advent of new technologies that could possibly allow for even the most seemingly tamper-resistant packaging to be breached or for false packages to be placed on shelves in order to fool unknowing consumers. Essentially, the company needs to stay on its toes and carefully consider the different ways in which tampering could possibly occur with their different products in order to protect itself from both internal and external product contamination cases. Furthermore, Johnson & Johnson should always keep its employees informed about how to spot potential dangers and give them a protocol to follow in case they occur. Just because they made it through the first round of crises with flying colors does not mean that they could

Disaster recovery team Essay Example | Topics and Well Written Essays - 500 words

Disaster recovery team - Essay Example The business disasters have several causes including human, natural, and mechanical in nature. The committee is in charge of procedures and operations of a discovery exercise. It is the central committee in any business company. For this company, it has twelve members from across all departments operational in the business. The departments are Information technology, management, electrical, finance, human resources, security department, and vendor. The committee must prepare and maintain a discovery plan. It is the first step in the process of planning the recovery. The committee should identify the risks and threats associated with disasters. The committee does this exercise by carrying out risk analysis that includes among others evaluating threats posed to the continuality of the business (Mukhopadhyay, 2005). Other scholars refer to the business risk analysis as the business impact analysis and entails assessing the current environmental and physical control and security structures as well as evaluating their capacity to serve their purposes. Differences in the magnitude of risk depend on location of occurrence, affected asset, as well as time. The committee should classify the risks into various classes while undertaking evaluation. The process helps in arranging on a scale according to priority. The committee can categorize the risks into known categories. External risks refer to those risks that nobody can associate failures of the company with their occurrence (Klein, 2007). Their strengths come from the fact that they are not bound by the company and its management. They fall into four subcategories including natural risks, risks caused by human factors, supplier, as well as civil risks. Completion of evaluation of risks means that the disaster recovery committee should sort and allocate scores to the categories. Determinants could be impact and likelihood. The management can prepare a score sheet to effectively score and